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Frequently Asked Questions
Please don't hesitate to contact us, we are happy to answer all your questions!
How do I purchase Hofbauer protective cases?
We’ve made our order process as straightforward as possible so you can purchase your ideal protective case hassle-free!
Standard stock cases (not custom-made)
After you’ve chosen your case from our extensive selection, simply add it to your basket and checkout. There will also be an option to add a bespoke foam interior – if you need one, select ‘add foam’ from the dropdown, and we’ll contact you after you’ve placed your order to collect measurement information about the items you intend to store.
Custom cases and foam inserts
For custom cases, you’ll need to contact us directly rather than order online – this is so we can gauge an understanding of your requirements and provide you with a quote! (do you take payment over the phone etc) Here we’ll gather details from you, such as:
- The application and environment in which the case will be used
- Details such as the size, dimensions and weight
- Drawings of the items to go in the case
By doing so, we can also provide suitable recommendations if you’re struggling to decide which case is suited to your application.
If you decide to purchase, we’ll then send you a safe and secure payment link so we can get started on making your made-to-order products.
Where are Hofbauer durable cases manufactured?
The place of manufacture differs between each case type and brand.
Exclusive and tough cases from the Hofbauer brand such as our Maxibag, Megabag and Quantum ranges are made at our established manufacturing base in Turkheim, Bavaria by our team of specialists.
However, any other cases we proudly stock from world-famous brands are built elsewhere, and not by us. For example, our fantastic selection of Peli cases are made by Peli Products by their own manufacturers – we’re trusted suppliers of these cases.
For more information regarding our range of Hofbauer protective cases, or to request a bespoke price quote, don’t hesitate to get in touch on 01452 309782.
How do I know which case I need?
Here at Hofbauer, we’ve made deciding which protective case to choose much simpler for customers by separating our range into several ‘case uses’ categories.
You can find the ideal case for various industries and applications by clicking on “Case Uses” at the top of the page and clicking on the option that works for you. Our product categories include:
- Flight Cases
- Waterproof Cases for extreme environments
- Tool Cases
- Transit Cases
- Equipment Cases
- Plus much more!
Each page features an excellent selection of products where you’re sure to find a model to suit your budget and size requirements.
However, if you still can’t establish which is the most suitable option and best case for your unique needs, our experts are on hand to offer their advice if you need help. Just call us on 01452 309782.
Can my case be personalised?
Yes! Many of our cases can be personalised with a range of customisation options. Here at Hofbauer, depending on the case you select, you can customise your case with numerous colours and case branding to suit all preferences, including:
Printing – permanently printed branding on the case shell
Labelling – customised digitally printed labels with a protective overlay
Moulded ID – branding moulded into the plastic shell of your case
Feel free to visit our Printing & ID page for more information about all our personalisation options. Or you can also email us at cases@hofbauer.co.uk instead.
Does Hofbauer supply bespoke cases?
Yes, we do! Here at Hofbauer, we have the tools and expertise to manufacture high-performance custom cases that offer the ultimate protection.
Custom bespoke cases are tailor-made and are a great option for those carrying abnormally sized or uniquely shaped items that won’t fit into standard-sized models.
We also provide accessories such as custom foam inserts, which keep your tools, electronics or instruments secure whilst in transit.
To order your bespoke protective case, you’ll need to contact us first to supply your dimension requirements and receive your free no-obligation quote. Then, if you decide to place your order, we’ll get to work manufacturing your custom case according to the measurements and details you supply.
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